Effective Date: Septemer 1, 2024

1. Introduction

Welcome to ZigZag Spain. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.zigzagspain.com and use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1. Personal Information We may collect personal information that you provide directly to us, including but not limited to:

• Name

• Contact details (email address, phone number)

• Passport details

• Address

• Dietary requirements

• Payment information

2.2. Usage Data We may also collect information about your interactions with our website, including:

• IP address

• Browser type and version

• Pages you visit on our site

• Time and date of your visit

• Time spent on each page

2.3. Cookies and Tracking Technologies We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small data files placed on your device to collect and store information. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and managing your bookings

• Communicating with you regarding your travel arrangements

• Improving our website and services

• Complying with legal obligations

4. Sharing Your Information

We may share your personal information with:

• Service Providers: Third parties who provide services on our behalf, such as accommodation providers, transport companies, and payment processors.

• Legal Authorities: If required by law, to comply with legal processes, or to protect our rights and the safety of others.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access, correct, or delete your personal information

• Object to or restrict the processing of your data

• Request a copy of your data in a portable format

• Withdraw consent at any time, where applicable

To exercise your rights or if you have any concerns about how we handle your personal information, please contact us at zigzag@zigzagspain.com

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

ZigZag Spain
Email: zigzag@zigzagspain.com

Privacy Policy